How do I know if a specific item is available at a tudiligencia Store by me?

Unfortunately, at this time, we only have access to our own online inventory. The best way to find out would be to call your closest tudiligencia Store location and inquire about the product you are looking for. A store employee will be able to tell you over the phone if the item you need is available or not.

Can Store Gift Cards be used online?
Unfortunately, at this time, Store Gift Cards can only be redeemed at our stores, and online gift cards can only be redeemed online. This is due to each card type being processed using different systems.

My card was charged, but I did not receive a confirmation e-mail for my order?
If your card was charged, but you did not receive a confirmation from us, this may be due to the following:

  • Your e-mail address was entered incorrectly.
  • The billing information associated with your credit card did not match your billing information that you submitted with your order. If your billing zip code does not match with your credit card, your order will be rejected by our system, due to security reasons. Keep in mind that the pending charges you are seeing on your bank account will drop off. Please contact us if you need additional assistance with this.

How can I get a gift receipt with my purchase?
Specify at checkout in the "Notes" section which items in your order you would like a gift receipt for. We will include the gift receipt with your package.


Afterpay allows you to make purchases now and pay for them in four equal payments every two weeks without interest or fees when paid on time.

  • At checkout, choose Afterpay as your payment method and you will be directed to the Afterpay website. Log into your Afterpay account and complete your order.
  • Please be aware that all items in your shopping cart must be eligible for payment with Afterpay and the total amount due must be between $35 and $1,000. Afterpay cannot be used to purchase gift cards or e-gift cards. 
  • Afterpay orders are processed the same as any order placed on our website.
  • Returns of items purchased with Afterpay will be processed the same as any other online order.
  • Please refer to the most up to date Afterpay information, terms and conditions at  help.afterpay.com.

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